Ontario County Criminal History Ontario County Criminal History

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Requests for official Ontario County criminal records must go to the government office that created or maintains the file. The contacts below route court cases to the proper clerk, Sheriff reports to the Records unit, custody questions to the Ontario County Jail, and personal fingerprint-based history reviews to the New York State Division of Criminal Justice Services.

This Is Not a Government Office. This private reference cannot retrieve official records, perform a government check, correct an agency file, or receive a New York record-sealing application.

Need an Official Record?

Use the custodian that matches the Ontario County record:

  • Police and accident reports: call Ontario County Sheriff Records at 585-396-4618 for Sheriff matters, or contact the city or state police agency that wrote the report
  • Court case files: use the criminal court case records routes or ask the clerk of the court that heard the matter
  • Current local custody: call Ontario County Jail at 585-396-1800 or 315-781-1966
  • Personal fingerprint record review: request it through the New York State Division of Criminal Justice Services and IdentoGO
  • State prison custody: use New York State Department of Corrections and Community Supervision Incarcerated Lookup
  • Record sealing: obtain current filing instructions from the sentencing court

For Sheriff incident and arrest reports, contact Ontario County Sheriff Records, 74 Ontario Street, Canandaigua, NY 14424, 585-396-4618. Reports are generally ready after the first full business day, but call first to confirm completion and current counter hours. Supreme and County Court records are held by the Ontario County Clerk, 20 Ontario Street, Canandaigua, NY 14424, 585-396-4451; the Clerk does not take record searches by phone.